Privacy Policy

Effective Date: January 1, 2026

Lionesse Concierge respects your privacy and is committed to protecting your personal information. Information submitted through this website may include contact information, account information, and other details voluntarily provided by users. Information may be used to provide membership services, customer support, account management, and related communications. Lionesse Concierge does not sell personal information to third parties. Certain services accessible through the Lionesse Concierge platform may involve independent third-party providers, pharmacies, or wellness partners. Any medical or healthcare services are provided solely by independent licensed professionals. By using this website, you consent to the collection and use of information in accordance with this policy. For questions regarding this Privacy Policy, please contact: operations@lionesseconcierge.com

Terms of Service

Effective Date: January 1, 2026

By accessing or using this website, you agree to the following terms and conditions. Lionesse Concierge provides concierge wellness membership and educational lifestyle support services. Lionesse Concierge does not provide medical advice, diagnose conditions, prescribe medications, or practice medicine. Any healthcare, telemedicine, prescription, or pharmacy-related services are provided solely by independent licensed medical professionals and third-party providers. Membership fees cover access to concierge support services, educational resources, and related membership benefits as described within the platform. Users agree to provide accurate information and to use the platform lawfully and responsibly. Lionesse Concierge reserves the right to modify services, pricing, or platform features at any time. Use of this website constitutes acceptance of these terms. For questions, please contact: operations@lionesseconcierge.com

Refund Policy

Effective Date: January 1, 2026

Lionesse Concierge membership and onboarding fees are generally non-refundable once services, onboarding, consultations, or account access have been provided.

Requests for refunds may be reviewed on a case-by-case basis at Lionesse Concierge’s sole discretion.

Charges associated with independent medical providers, pharmacies, laboratory testing, prescriptions, or third-party services are subject to the policies of those independent providers and are not controlled by Lionesse Concierge.

To request assistance regarding billing questions, please contact: operations@lionesseconcierge.com

Medical Disclaimer

Lionesse Concierge is not a medical provider and does not practice medicine. Information provided through this website is for informational and educational purposes only and should not be considered medical advice.

Any medical evaluations, diagnoses, prescriptions, treatment recommendations, laboratory testing, or healthcare services are provided solely by independent licensed healthcare professionals exercising their own clinical judgment.

Lionesse Concierge does not control or direct clinical decision-making and does not guarantee any specific health outcomes. Individuals should consult with a qualified healthcare professional regarding their personal medical needs.